pages / symptom / n_fc6bf7dd50a4d39f

symptom

the printer is offline

of it helpdesk (a .genie program) · the program it_helpdesk · CC-BY-4.0

sealed cases that reached it: 0 — sealed cases that reached this word (the store counts, never reads)

shown by

• it_helpdesk: An IT helpdesk case: asked, diagnosed, a fix proposed, confirmed by a person, run, verified and recorded, or escalated

fixed by

• restart the print queue

caused by

• the print queue is stopped