pages / symptom / n_1d2514c6c04caa9d

symptom

stuck at asked, routed not reached

of heygenie helpdesk (a .genie program) · the program heygenie_helpdesk · CC-BY-4.0

sealed cases that reached it: 0 — sealed cases that reached this word (the store counts, never reads)

shown by

• agent case: one question of a visitor, from asked to recorded

fixed by

• A case opens when the question matches the graph at strength 0.35 or more