pages / fix / n_9a4d9f45bd9b54af

fix

sma-helpdesk init writes the directory: who may do what, on which topic, in which vault

of onboarding: a key, a tenant, the first case · CC-BY-4.0

sealed cases that reached it: 0 — sealed cases that reached this word (the store counts, never reads)

the answer

A directory names the tenant, the product, its admins, users, specialists with their classes, its agents, the sealed topic, the vault the lines settle to and the residency (any or eu). Every surface reads this one record.

cites: core/directory.mjs; schema directories

fixes

• what is a directory, init, admins, users, specialists, topic, vault, residency

requires

• the directory is the one record every surface reads